Brother of Ontario man who died demands 911 call takers get regular hearing tests

An Ontario man whose brother died when his call to 911 was dropped and left uninvestigated is urging the provincial government to reform the rules governing call takers in a bid to make sure the tragedy is never repeated. In August 2024, Ralph Buerger called 911 in Niagara Region, desperate for emergency medical help, but was unable to speak in a call that lasted for 35 seconds. A recording of the call given to his family appears to feature a sound which could be someone falling. The brief call, however, did not trigger a wellness check from police or paramedics, and Ralph, 59, was found dead …