NL Auditor General finds seniors not getting quality care, service they need in long-term care homes
Original article ↗Key figures
The auditor general’s team completed audit procedures on 30 homes and did 15 site visits.
If that wasn’t enough, 15 of 30 homes did not maintain a logbook for food-related complaints.
They also found 27 criminal record checks and 39 vulnerable record checks were missing.
Of those plans, only three of 51 residents in 21 of 28 facilities had them available.
Another 39 residents in 21 facilities had incomplete care plans.
Quoted verbatim from the article — not summarised.
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HomeAtlantic CanadaNewfoundland & LabradorNews
NL Auditor General finds seniors not getting quality care, service they need in long-term care homes
Report makes recommendation covering oversight, food, level of care, and regulations
Author of the article:
By Nicholas Mercer
Published Sep 04, 2026
7 minute read
Newfoundland and Labrador Auditor General Denise Hanrahan speaks to reporters at the House of Assembly in St. John's on Sept. 3. PHOTO BY NICHOLAS MERCER/THE TELEGRAM
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It’s no secret that Newfoundland and Labrador’s (NL) population is growing older by the year.
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As such, ensuring the oldest residents can live their lives in some form of relative comfort is at the forefront of a new report from the province’s Office of the Auditor General.
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Released on Thursday, Sept. 3, 2026 the aim of the report was to determine if long-term care (LTC) residents are being provided quality care that meets their needs, and whether facilities have the proper oversight.
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There are 3,162 people currently residing in 43 long-term care facilities across the province – 39 of which were included in the audit – across the five health zones. Most of which are funded through taxpayer money under Newfoundland and Labrador Health Services (NLHS).
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For those people, there are 3,233 beds available and are being used at 98 per cent capacity as of June 2026.
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On top of that, it’s projected that NL’s 65-plus population is going to grow and could make up close to 35 per cent of residents in the province by 2043.
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Work on the report started in April 2025 and compiles information from April 1, 2024 to March 31, 2026. The auditor general’s team completed audit procedures on 30 homes and did 15 site visits.
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“I think the report, for me, is a very comprehensive report that shows there’s a lot of places we can do better,” said Auditor General Denise Hanrahan.
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“There’s a lot of places in the system that I think we can improve, some probably faster than others, but certainly I think this report gives the…
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