BPS Warn Residents About Phone Upgrade Scam

September 23, 2026-The Brantford Police Service (BPS) is warning residents about a scam involving fraudsters posing as cellphone providers. The BPS said victims are offered a phone upgrade and later provided with false return instructions, shipping labels, or QR codes. The new device is then redirected to the fraudster, while the victim remains responsible for the phone and related costs. Protect Yourself Do not order or return a device based on instructions from an unsolicited caller, text, or email. Verify all offers and return instructions directly with your provider. Review your account for unauthorized orders or changes. If you provided personal information, monitor your financial accounts and credit activity. Report Fraud Emergency: Call 9-1-1 Non-Emergency: Brantford Police Service, 519-756-0113 Canadian Anti-Fraud Centre: 1-888-495-8501 Anyone who believes they may have been